AbeONE

eight companies  ·  one system  ·  every answer
the scara new CRMa new dashboarda new tool on top of the last onefive systems — still no conversation between them

8 companies. 600 people.
5 systems that don't talk to each other.
And a tracer problem living in the gap.

the convergence

SAP knows the parts.

Salesforce knows the customers.

Great Plains maps the legacy numbers.

Vonage hears the calls.

DocuSign seals the contracts.

And Greg — 30 years of fixes
that aren't written down anywhere.

Nobody was listening to all five.
Until now.

the proof

Four months. One tracer problem.

It lived in the space between systems.

SAP knew the parts. Salesforce knew the cases. Vonage had the calls. Great Plains held the legacy numbers. The field techs knew the symptoms.

Nobody was reading all five at once.

Citrix serial redirect was blocking NPort integration.

The brain was disconnected from the hands.

One hour.

The answer was always there.
It just needed one system listening to all of them at once.

the nervous system

6,214 parts. Instant.

22 error codes. Diagnosed.

3 service tiers. Quoted in 60 seconds.

30 years of tribal knowledge. Captured.

One question. One answer.

live system
SAP Business One
parts + pricing
Salesforce CRM
cases + KB
Great Plains
legacy mapping
Vonage Cloud
call transcription
DocuSign
contract execution
system metrics
$2.4M
Active Contracts
$890K
Pipeline
<2min
Avg Quote Time
6,214
Parts Loaded
400K+
KB Articles
ask abe anything
service protection plans
PM Only
Scheduled maintenance. Annual calibration. System health check. Routine parts included.
PM + Break/Fix
Full coverage. Parts, labor, shipping. Free loaner equipment. Priority response. The one that sells itself.
Break/Fix Only
On-demand repair. Priority expedited service. Diagnosis, parts, labor, troubleshooting.
edger configurator

See your return on in-house edging. Adjust the sliders — the numbers update in real time.

230
1530
$5$35
060
$15$60
recommended system
LEXCE TREND 8
est. lease $586/mo
$3,811
positive revenue / month (after lease)
$45,732
positive revenue / year
$228,660
estimated return over 5 years

*estimation only — contact 800.644.edge for a detailed analysis

the build

What's running. What's next. What scales.

live now
Part Lookup
6,214 parts — SAP, legacy, manufacturer. One query, instant answer.
Cross-Reference
Legacy to SAP. SAP to legacy. Bidirectional across all 8 companies.
Error Resolution
22 OPD-III codes. Step-by-step recovery. Escalation path included.
Voice Interface
Ask a question. Hear the answer. Natural language, not menus.
Knowledge Capture
AbeSHADOWs. Expert knowledge saved, tagged, searchable forever.
Service Tier Quoting
PM Only, PM + Break/Fix, Break/Fix Only. Quoted in seconds.
phase 1 — connect
System Integration
SAP + Salesforce + Great Plains + Vonage + DocuSign. All five connected.
Machine Fitment
Model to compatible parts, consumables, and service history.
Nomenclature
One truth per part. Unified naming across all 8 companies.
Greg Capture
30 years of diagnostic knowledge. Documented before he retires.
Call Transcription
Every call summarized. Key details extracted. Searchable.
phase 2 — intelligence
Serial Resolver
Serial range to version to correct part. No guessing.
Symptom Diagnosis
Natural language to error code to fix. Conversational troubleshooting.
Call Workflow
Model, serial, scope — parts surfaced before the rep asks.
Contract Logic
Service tier eligibility checked per equipment automatically.
Sentiment Awareness
Tone shifts, escalation signals, coaching moments identified.
phase 3 — scale
Coaching Engine
QA scoring, clip extraction, 1:1 agenda generation.
Self-Service Portal
Customers look up parts, check status, request service.
Performance Analytics
Team trends, resolution rates, knowledge gaps surfaced.
Real-Time Assist
Subtle prompts during live calls. Right data at the right moment.
live now
phase 1 — connect
phase 2 + 3
the investment

Full build. The longer the commitment, the lower the rate.

6-month contract
$70K
per month
$420K total. Fastest path to production. Full stack. Renew or walk at month 6.
1-year contract
$60K
per month
$720K total. Full year to build, optimize, and expand. Dedicated team. The one that makes the math work.
3-year contract
$50K
per month
$1.8M total. Lowest rate locked. Full stack plus continuous evolution. The commitment that transforms the organization.

119%

combined growth on touched accounts  ·  jay abraham's three levers
more clients (+38%)  ·  higher transaction (+28%)  ·  more frequency (+24%)
all three levers activated simultaneously
what's already live

6,214 parts. Searchable right now.

Legacy to SAP. Both directions.

22 error codes. Step-by-step resolution.

3 service tiers. Defined and ready.

Voice. Ask a question, hear the answer.

The foundation is already running.

YOUR MOVE.

for advancing eyecare  ·  from bravetto  ·  jacksonville 2026